FAQ's

Trimlight comes with a lifetime product warranty. Simply reach out to your local dealer and request to have the light replaced. You may or may not be charged a labor fee depending on your location, but the faulty product will be covered under warranty.

The answer is sometimes. If the glitch or fault occurs within the RGB components then it will only affect that light. The light may turn a different color or shut off completely. If the glitch or fault occurs within the data wire of the affected light, it may affect all the lights after it in line. Either way it is a quick and simple repair, reach out to your local dealer and they will swap out the affected light which will correct any issue.

Trimlight comes with a Lifetime Product Warranty. The lifetime of Trimlight depends on how often it is being used. On average Trimlight will last between 20-30 years (assuming it is only used during nighttime hours). If Trimlight is constantly left on day and night, it will significantly reduce the lifetime of the lights.

Unfortunately you cannot have your existing Trimlight system removed and used again on another home. Trimlight is designed to be a permanent fixture on the home and the channel is specifically ordered to match the color, style and footage of your existing home so it would not meet the criteria to be utilized on another structure.

Absolutely, the trimlight app is designed to work with any iphone or android device. The app will also work with most Mac computer systems since they are app driven. It will not work with PCs

Trimlight provides an industry leading lifetime product warranty. This warranty covers any components of the Trimlight system for the life of those components. When used properly the components in the Trimlight system should last 20 to 30 years. If the system is left on 24 hours per day this greatly diminishes the lifetime of the product.

Trimlight’s patented channel system is designed to match the color of the roofline, blending in seamlessly to hide the wires from view. They lock the lights securely in place and they are hardly noticeable during the day.

Trimlight typically needs prior approval from HOAs and can send an HOA template document upon request. We have found Trimlight is widely accepted by most HOAs (about 95% in WA) expecially once  committee leaders are shown how the Trimlight system works; that it is hidden during the day, dimmable, act as security lighting, downfiring not road facing, programmable for specific holidays and there are assurances that any repairs or maintenance issues will be resolved in a timely manner.

Typically the Trimlight control box is mounted on a garage wall or under a carport. The system can be installed by a home owner, although unless you are skilled in metal snip magic and LED knowledge, it is typically done by  a professional. The UL- Listed Trimlight Box should plug into a GFCI-protected outlet and all local guidelines should be followed for this low voltage system. Discuss your options  during your free estimate by your local distributor to ensure your system is installed correctly and maintain your warranty.

Trimlight pricing varies depending on what part of the country you live in, specific pricing can be provided by local dealers in your area. Trimlight is very cost effective considering the system comes with a lifetime product warranty and will last for decades.

Trimlight uses exclusive LED technology which is extremely energy efficient. Each diode uses .6 watts of power which means most homes Trimlight systems use less energy than 1-2 light bulbs. Trimlight uses 1/10 the energy of incandescent lights and lasts 10 times longer.

Typically, LED diodes with lenses can become faded or damaged due to constant sun exposure over time. However, Trimlight’s residential lighting has no lens or covering, just the direct LED shows out of the channel, which means Trimlight LEDs will not fade, get cloudy or become discolored over time like many other exterior LEDs. Furthermore, Trimlight residential LEDs face down and below the channel which further protects them from constant sun exposure.

With Trimlight’s user friendly app, you can pre-program your lights to turn on and shut off on specific days and times. This allows you to set up any lighting schedule you want so you don’t have to worry about it while you are away on business or vacation. You can also set your system up to specific dates and patterns for holidays, sporting events or any special occasions months in advance. With Trimlight, you can set it and forget it. If Remote access is important to you, Upgrading to Trimlight Edge is your option allowing for much more advanced functions. Ask your local rep to help show you the differences.

Yes, we have a preset for warm white on the custom color palette screen. Click on the color circle labeled WW which is the first circle on the second row.

Is there another way to find and program custom colors?

Yes, in addition to long pressing a custom color circle and dragging your finger across the color spectrum, you can also type in RGB codes directly into the boxes below the R-G-B settings. For a list of custom color RGB codes to input, use google to search for RGB color code charts.

Many people try to duplicate great products. There truly is no comparison when you look at Trimlights patented design to hide the lights during the day while being bright and beautiful at night. Trimlight has the most product options, warranty lengths, and overall customer reviews, not to mention first in the market technology. This is why we provide in person, free estimates to help explain the differences because we know the cost associated with going permanent. 

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